Sales Success Specialist

Revenue Operations · Atlanta, Georgia
Department Revenue Operations
Employment Type Full-Time
Minimum Experience Mid-level


As our Sales Success Specialist, you will have the exciting opportunity to help empower the Reibus Sales team and make direct impacts to our customer stickiness in the metals industry. As Reibus continues to grow rapidly and globally, it is critical that we take a more holistic approach with our customers to drive the adoption of our platform and services. This role is a perfect opportunity for an experienced account manager or sales operations associate looking to assist the Sales team in identifying, developing, transacting with, and retaining customers with an end-to-end white glove service solution. Reporting to the Revenue Operations Specialist, you will work closely with supporting departments to drive customer stickiness leading to revenue growth. If you believe in educating your sales team to help them solve complex business problems through technology for their customers, this role is perfect for you!


  • Ensure New Logo Onboarding: Gather and complete essential data for new customers, send, document, and track Swag Kits, Coordinate Onboarding thank-you and follow-up, CSM Demo, Director Call, and On-Site Visits
  • Daily Operations Management: Receive, format, edit, update, approve and submit RFQs, Listings, and Bids
  • Quarterly Business Review Preparation: Consolidate key insights into an easier to read format for Sales team to host Quarterly Business Reviews
  • Campaign Management: Orchestrate outreach campaigns through standardized communication, organization, and tracking for opportunities involving multiple Reibus solutions across more diverse business stakeholders


  • Critical Thinking: Sees the bigger picture, identifies opportunities that provide the most impact and solves those first.
  • Communication: Uses verbal and written communication to express ideas clearly and persuasively.
  • Drive and follow-through: Strong bias to action, organization and prioritization. Knowledge of what needs to be done and how to lead others to help make it happen
  • Agility: Resourceful, resilient and proactive in fast-paced environments. Able to seamlessly alternate between various tasks and roll with the punches when things change.
  • Collaboration: Takes a proactive, how can I help attitude. Influential without creating friction, even with colleagues who display strong personalities and opinions.



  • 2+ years of Customer Service, Account Management, or Sales Operations experience working with large enterprise and/or mid-market customers
  • Working in high-growth global organizations
  • Working knowledge of CRM tools
  • Completing Objectives and Key Results by meeting Key Performance Indicators
  • Experience in the metals industry and/or Digitalization of B2B-business is a plus



You may have heard that Reibus is the fastest growing tech startup serving the industrial space with $300B market potential. Why is that? For starters, we offer a virtuous circle of solutions for the metals industry. This includes an easy-to-use B2B marketplace, finance solutions that customers can’t get enough of, and a burgeoning logistics business already growing faster than we imagined. But what drives our success isn’t great technology, or a visionary business plan. It is our culture. We invest in our culture and realize it is what sets us apart. Visit our office and you’ll experience it for yourself. We create an amazing place to work for our people. We solve real problems for our customers. That is why Reibus.


  • Our culture: The company values are at the core of today’s decisions and our vision for the future.
  • Paid-to-Live policy: It’s not PTO, its PTL! Unlimited vacation, sabbaticals, reimbursements for vacation excursions, and donations to causes you volunteer for.
  • The “Not-An-Employee Handbook:” Our 4-page preamble to working at Reibus is straightforward, and if you’re the right fit, inspiring.
  • “Be an adult:” This oft-repeated mantra exemplifies the ownership we empower our people with.
  • Lighthouse Leadership: We ask our leaders to live in the place of need, stand tall, shine a light, and be a home.


Diversity at Reibus isn’t about checking a box or maintaining our corporate image, it stems from our commitment to creating a sense of belonging. We find and help grow individuals from all walks of life. We learn from each other’s beliefs and celebrate the differences that power our learning. We ensure fairness and respect in the way we treat our people.

To learn more about becoming part of the Reibus family by emailing us at

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  • Location
    Atlanta, Georgia
  • Department
    Revenue Operations
  • Employment Type
  • Minimum Experience