ABOUT THE ROLE
As our Customer Success Manager (CSM), you are the trusted advisor for customers and are dedicated to driving their usage of the Reibus platform and other solutions for their supply-chain challenges. As we’ve grown rapidly and expanded globally, we’re excited to add to our CSM team as we enter new markets to fully support our customers. This role is the perfect opportunity for someone who wants to take their customer service expertise to the next level with a fast-paced, SaaS enabled company. You will have an integral position within Reibus, working collaboratively with Sales, Customer Engagement, and Engineering to be the voice of the customer. If your day is made when your customer has that Aha! moment, we want to meet you!
WHAT YOU’LL DO
WHAT YOU’LL BRING
YOUR IDEAL BACKGROUND
You may have heard that Reibus is the fastest growing tech startup serving the industrial space with $300B market potential. Why is that?
For starters, we offer a virtuous circle of solutions for the metals industry. This includes an easy-to-use B2B marketplace, finance solutions that customers can’t get enough of, and a burgeoning logistics business already growing faster than we imagined. But what drives our success isn’t great technology, or a visionary business plan. It is our culture. We invest in our culture and realize it is what sets us apart. Visit our office and you’ll experience it for yourself.
We create an amazing place to work for our people. We solve real problems for our customers. That is why Reibus.
ASK US ABOUT:
A PLACE THAT LETS YOU BE YOU.
Diversity at Reibus isn’t about checking a box or maintaining our corporate image, it stems from our commitment to creating a sense of belonging. We find and help grow individuals from all walks of life. We learn from each other’s beliefs and celebrate the differences that power our learning. We ensure fairness and respect in the way we treat our people.
To learn more about becoming part of the Reibus family by emailing us at firstname.lastname@example.org.
We are in the process of establishing an organization in Germany. Since this has not yet been finalized, your personal data you provide to us will of necessity have to be collected, transferred and processed also outside of Germany and the EU/EEA, including the U.S.A. Your rights under the EU General Data Protection Regulation (GDPR / Datenschutz-Grundverordnung - DS-GVO) and the German Federal Data Protection Act (FDPA / Bundesdatenschutzgesetz - BDSG) remain unaffected.
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